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Director of Operations

Konrad Group

Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.  

Director of Operations

Konrad Group is currently looking for a Director of Operations to operate and maintain our facilities in Toronto and Vancouver that welcome thousands of customers per week for coffee, education and events. Our portfolio consists of an iconic 20,000 sq/ft brick and beam building in King West, Toronto, as well as a 20,000 sq/ft state of the art facility in the heart of Vancouver.


  • Budgeting and Cost Management/Control
  • Negotiating and Vendor Contract Management
  • Staff Recruitment, Training, Management and Retention Strategies
  • Monitoring and addressing daily operational issues
  • Maintain and develop effective operational processes, practices, and tools
  • Oversee Health and Safety policies and procedures
  • Ongoing facility maintenance planning
  • Develop and execute facility upgrade projects
  • Oversight of technology and equipment infrastructure
  • Operational oversight of all events in the facility

Successful candidates will have

  • 6+ years of operations experience
  • Proven ability in working independently and under pressure
  • Customer Service experience is a must
  • Experience of managing a team, including experience in managing shift schedules
  • Confident, self starter, with the ability to operate in a rapidly evolving environment
  • You must be able to demonstrate good attention to detail, good judgement showing logical decision making, and a hands on approach
  • Highly process driven
  • Strong focus on driving cost efficiencies

Bonus Points: Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!

Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

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